Delivery Information
Free worldwide shipping on orders over £120
Free shipping on all orders over £120, worldwide. All pieces are designed in-house and made to order. In-stock pieces dispatch the same working day when ordered before 2pm Monday to Friday. Hand-stitched pieces are made to order — each Concha Shell set takes around four hours to stitch — so please allow additional working days before dispatch. Your estimated delivery date is shown on every product page.
United Kingdom
| Service |
Timeframe |
Cost |
| UK Standard |
2 to 4 business days |
£4.99 |
|
UK Next Day (order before 10am) |
Next business day |
£10.99 |
| Free Standard Shipping |
2 to 4 business days |
Free on orders over £120 |
United States
| Service |
Timeframe |
Cost |
| USA Standard |
5 to 8 business days |
£12.99 |
| USA Express |
3 to 5 business days |
£25.00 |
| Free Standard Shipping |
5 to 8 business days |
Free on orders over £120 |
Ireland
| Service |
Timeframe |
Cost |
| Ireland Standard |
3 to 5 business days |
£6.99 |
| Ireland Express |
2 to 3 business days |
£12.99 |
| Free Standard Shipping |
3 to 5 business days |
Free on orders over £120 |
Europe
| Service |
Timeframe |
Cost |
| Europe Standard |
5 to 10 business days |
£6.99 |
| Europe Express |
3 to 5 business days |
£12.99 |
| Free Standard Shipping |
5 to 10 business days |
Free on orders over £120 |
Canada
| Service |
Timeframe |
Cost |
| Canada Standard |
5 to 10 business days |
£9.99 |
| Free Standard Shipping |
5 to 10 business days |
Free on orders over £120 |
Australia
| Service |
Timeframe |
Cost |
| Australia Standard |
5 to 10 business days |
£6.99 |
| Free Standard Shipping |
5 to 10 business days |
Free on orders over £120 |
UAE
| Service |
Timeframe |
Cost |
| UAE Standard |
7 to 12 business days |
£15.00 |
| Free Standard Shipping |
7 to 12 business days |
Free on orders over £120 |
Asia, Mexico, New Zealand and Rest of World
| Service |
Timeframe |
Cost |
| Standard |
7 to 15 business days |
£15.99 |
| Free Standard Shipping |
7 to 15 business days |
Free on orders over £120 |
Instant Dispatch
Items marked Instant Dispatch are dispatched the same working day when ordered before 2pm Monday to Friday. Orders placed after 2pm or at weekends are dispatched the following working day.
Order Tracking
A dispatch confirmation with tracking details will be sent to you as soon as your order leaves us. If you have not received tracking information within 2 working days of your order, please check your spam folder first, then contact us at hello@sherbertlemons.com.
International Customs and Duties
Orders shipped outside the UK may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs. We recommend checking with your local customs authority if you are unsure of applicable charges before ordering.
Delivery Issues
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at hello@sherbertlemons.com with your order number and we will resolve it promptly.
